Ongati Support

How can we help?

Help for business owners and customers. We aim to respond within one business day.

Support topics

Public Page and Links & QR

Set up or update your Public Page, business link, and permanent QR.

Calendar & Booking

Services, availability, Team schedules, appointments, waitlist, and reminders.

Customers & Reviews

Customers, appointment history, Reviews, and saved businesses in My Ongati.

Communication Wallet

Prepaid credit, SMS usage, rates, balances, and message history.

Plan & Billing

Free, Solo, Growth, and Larger Business plan questions, upgrades, downgrades, and invoices.

Safety report

Report impersonation, fake businesses, spam, fraud, or policy violations.

Send us a message

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